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Front Office Reception Skills (Tourism with Business)

Programme Aim
The aim of this programme is to enable the learner to independently and effectively carry out a range of information, administrative and service functions in tourism-related enterprises or to progress to further or higher education and training.

Target Award

QQI Tourism with Business – 5M5011

Start Date: 27-08-2023Hours/week: 20 Hrs 00 Mins

Timetable

Day Mornings Afternoons Evenings
Monday
Tuesday
Wednesday
Thursday
Friday
Education Requirements
NFQ Level 4 or equivalent when accessing a Level 5 programme.
CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English
Mature learner entry requirements available via the local ETB pathway
Additional requirements may apply to non-EU/EEA Applicants and may be subject to full international fees (Please refer to Information for International Learners) *Each provider may have additional requirements, not outlined above.

Age Requirements
Minimum statutory school leaving age (16+)


Learning Aptitude
Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.


Previous Experience
Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course, be able to work with responsibility and demonstrate the ability to work on their own initiative.

Module Award Body
Customer Service Level 5 Customer Service (5N0972) QQI
Work Experience Work Experience (5N1356) QQI
Spreadsheet Methods Spreadsheet Methods (5N1977) QQI
Reception And Frontline Office Skills Reception & Frontline Office Skills (5N1407) QQI
Tourism Information And Administration Tourism Information & Administration (5N0636) QQI
Word Processing Word Processing (5N1358) QQI
Tourism Principles And Practice Tourism Principles & Practice (5N2078) QQI
Business Administration Skills 5N1610 Business Administration Skills (5N1610) QQI
Learning Outcomes
On completion of this programme learners will have the skills, knowledge and competencies to independently and effectively carry out a range of information, administrative and service functions in tourism-related enterprises or to progress to further or higher education and training

Employability Statement
The successful completion of the QQI Level 5 award in Tourism with Business will enable applicants to independently and effectively carry out a range of information, administrative and service functions in tourism-related enterprises.

Provider

Waterford College of Further Education


Location

Parnell Street, Waterford, X91 VKT9


Facilities

  • Wheel Chair Access
  • Full Canteen

Contact Details

Course Contact:
Administration Office

Email:
wcfeinfo@wwetb.ie

Phone:
051874053