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Programme Aim 1. Identify types of business organisations and the market environments in which they operate. 2.Identify the skills, functions and responsibilities required by...

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Work Experience QQI 4

Programme Aim In preparation to Return to Work, provide the learner with the personal knowledge and skills to participate in a suitable work placement...

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Teamwork QQI 4*

Programme Aim This programme module aims to equip the learner with the relevant knowledge, skill and competence to participate as an effective member of...

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Programme Aim 1. Explain the principles of customer service 2.Outline the importance of quality customer service to the development and success of an organisation...

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Programme Aim 1. Describe the different office services, duties and responsibilities performed within an organisation 2.Explain the different communication media used in the office...

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Business Terminology

Programme Aim This programme module aims to provide the learner with the skills, knowledge and competence to communicate confidently, accurately and effectively in English...