General Learning Level 3. Communications
Purpose
The purpose of this award is to enable the learner to develop the
relevant knowledge skill and competence to use a range of skills and
tools, under direction and with limited autonomy, in familiar situations. It
enables the learner to participate in and contribute to modern society, to
pursue a range of employment opportunities or to progress to further
education or training.
Target Award
QQI General Learning – 3M0874
Start Date: 03-09-2026 Hours/week: 02 Hrs 30 Mins Duration: 38 weeks
No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 2 when accessing a Level 3 programme.
Age Requirements
Please see course details for minimum age requirements
Learning Aptitude
Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.
Previous Experience
Applicants must be able to demonstrate a limited range of knowledge, skills and competencies skills relevant to the course and be able to work under direction.
| Module | Award | Body |
|---|---|---|
| Communications L3 | Communications (3N0880) | QQI |
Reading
1.1 Outline a limited range of reading techniques to include scanning, skimming
1.2 Read a limited range of different texts, including work-related, personal and social or community
life material, for a variety of purposes, to include identification of bias, genre, key features,
learning context, entertainment
1.3 Use a limited range of reading techniques to locate specific information in reference materials
and short pieces of text, to include scanning, skimming and reading for more detailed
understanding
1.4 Extract the main facts, ideas and opinions from simple written material, to include media
articles, information pamphlets, fiction.
Writing
2.1 Use drafting, proof reading, spelling and sentence structure that is fit for purpose to include
simple instructions, personal and formal correspondence
2.2 Write to support learning to include note and message taking, expressive writing, and learning
aids such as learning journal or mind-maps
2.3 Interact with others through a limited range of current electronic and social networking
technologies taking appropriate consideration of the benefits and risks of such technologies.
Interpersonal Communications
3.1 Interpret common signs, symbols and non-verbal messages to include traffic and road signs,
hazard signs, care labels
3.2 Identify the principal factors affecting everyday interpersonal communication, to include
effective listening and speaking, body language, social, physical, relational, mood/state of mind,
purpose, speech, genre, status
3.3 Use non-verbal signals and visual aids to convey different messages
3.4 Initiate a conversation in different settings to include active listening skills whilst face to face and
on the phone, using small talk or ice-breakers, expressing personal opinions, feelings, facts
and disagreement
3.5 Narrate observations, events, experience, feedback and procedures using appropriate
vocabulary within a small group, to include a story or anecdote, arts or media related issue, a
situation of enquiry, local event, conflict or personal concern
3.6 Use questioning techniques for a range of formal or informal purposes, to include learning, and
matters of fact, inference, interpretation and fiction
3.7 Use the vocabulary appropriate to a range of public contexts, to include personal health care,
working life, financial transactions.