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Programme Aim 1. Describe the different office services, duties and responsibilities performed within an organisation 2.Explain the different communication media used in the office...

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06 Jun 2025 |

Teamwork QQI 4*

Programme Aim This programme module aims to equip the learner with the relevant knowledge, skill and competence to participate as an effective member of...

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06 Jun 2025 |

Customer Service QQI 4*

Programme Aim 1. Explain the principles of customer service 2.Outline the importance of quality customer service to the development and success of an organisation...

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06 Jun 2025 |

Reception Skills QQI 4*

Programme Aim 1. Identify types of business organisations and the market environments in which they operate. 2.Identify the skills, functions and responsibilities required by...