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EY ESOL L4

Programme Aim The aim of this programme is to enable the learner to develop the relevant knowledge, skill and competence in a broad range...

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EY Career Prep L3

Objectives: To explore appropriate work opportunities and/or further education and training opportunities To develop an understanding of their personal profile, including the identification of...

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Programme Aim 1. Explain the principles of customer service 2.Outline the importance of quality customer service to the development and success of an organisation...

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Programme Aim This programme module aims to provide the learner with the skills, knowledge and competence to communicate confidently, accurately and effectively in English...