Fulltime Classroom Business and administration and law

National Learning Network Retail Skills 4M1998 – 2024

Duration: 104 weeks

Course Description:

The course is designed to help students develop the knowledge, skills and attitudes necessary to get a job in retail or hospitality sector.
Each student gets the opportunity to do a work placement within a retail environment to get real-life work experience.
At the end of this students will be ready to get a job or go onto further training or education.

Target Award

QQI Retail Skills – 4M1998

Start Date: 24-06-2024 Hours/week: 30 Hrs 00 Mins Duration: 52 weeks


Day Mornings Afternoons Evenings
Education Requirements
No formal education or qualifications are required although applicants may have participated in primary and secondary education. Applicants will be expected to demonstrate a standard of knowledge, skill and competence equivalent to NFQ Level 3 when accessing a Level 4 programme.

Age Requirements
Please see course details for minimum age requirements

Please refer to Programme Descriptor for further information on Learner Profile.

Learning Aptitude
Applicants must have a motivation to learn, an interest in the subject and the ability to acquire the knowledge, skills and competencies set out in the course.

Previous Experience
Applicants must be able to demonstrate a moderate range of knowledge, skills and competencies relevant to the course and be able to work under direction with some ability to work on their own initiative.

Module Award Body
Customer Service Customer Service (4N1989) QQI
Team Working Teamworking (4N1169) QQI
Retail Sales Techniques Retail Sales Techniques (4N1183) QQI
Communications (Community) Communications (4N0689) QQI
Cultural Studies (Community) Cultural Studies (4N3400) QQI
Stock Control (Community) Stock Control (4N1184) QQI
Tourism Visitor Care (Community) Tourism Visitor Care (4N0628) QQI
Career Planning And Work Experience (4N1168) Work Experience (4N1168) QQI
Computer Applications (4N1112) Computer Applications (4N1112) QQI
Information Technology Skills (4N1125) Information Technology Skills (4N1125) QQI
Customer Service (4N1989) Customer Service (4N1989) QQI
Workplace Safety (4N1124) Workplace Safety (4N1124) QQI
Retail Payment Procedures (4N1185) Retail Payment Procedures (4N1185) QQI
Learning Outcomes
On completion of this programme learners will have the skills, knowledge and competency to
work under supervision in the retail sector and or to progress to further education and training.


National Learning Network Wexford Rehab Group


Swan Training Services, The Faythe, Wexford


  • Free Parking
  • Wheel Chair Access
  • Tea/Coffee Making

Contact Details

Course Contact:
Richard Grant