Fulltime Classroom Business and administration and law

Skills to Compete – Pharmacy Sales Assistant

The aim of this programme is to enable the learner to develop the relevant knowledge, skill and competence to work independently under supervision in a Retail Pharmacy.

The successful completion of this programme will enable learners to source employment in the pharmacy retail sector. Here they will apply their knowledge of over-the counter pharmacy products to advise assist and sell to customers across all product ranges in the pharmacy, consulting with the pharmacist as appropriate. They will also engage in stock control activities and adhere to all safety and health regulations. On successful completion of the programme learners may also progress to further education and training.

Start Date: 09-09-2024 Hours/week: 31 Hrs 15 Mins Duration: 34 weeks


Day Mornings Afternoons Evenings
Education Requirements
Education: Junior certificate level or equivalent minimum

Age Requirements
Applicants must have reached the current statutory
school leaving age.

Learning Aptitude
A good standard of written and spoken English and
attention to detail are essential.

Previous Experience

Module Award Body
Customer Service – 5N0972 Customer Service (5N0972) QQI
Safety And Health At Work 5N1794 Safety & Health at Work (5N1794) QQI
Retail Sales Techniques – 4N1183 Retail Sales Techniques (4N1183) QQI
Stock Control (4N1184) Stock Control (4N1184) QQI
Career Planning And Job Seeking Skills
First Aid Responder (PHECC) First Aid Response (FAR) PHECC
In- Company-Workplace Competence Schedule
Medicines Counter Assistant (IPU) Medicines Counter Assistant (MCA) Irish Pharmacy Union
On successful completion of the Training Programme learners will be able to:

1- Retail Sales Techniques
Operate effectively in a retail selling environments

2- Stock Control
Order, store and monitor goods for the retail sector

3- Customer Service
Provide effective customer service within a work, social or voluntary environment, operating independently while under general supervision

4- Safety and Health at Work
Promote and maintain safety and health in a work environment

5- Medicines Counter Assistant
Deal effectively and sensitively with customers in the pharmacy

6- Skincare and Grooming Workshop
Explain the related science of a range of grooming and skincare issues and recommend relevant products effectively

7- Career Planning and Job Seeking Skills
Plan and achieve realistic work goals

8- First Aid Responder
Assume the role as a First Aid Responder

9- In-Company Work Placement
Work in the retail Pharmacy Sector carrying out vocationally related tasks over a period of time, independently while under general supervision.


Contracted Training Course


Unit 3, Durand’s Court, Waterford


  • Tea/Coffee Making

Contact Details

Course Contact:
Course Recruitment Waterford Wexford Training Services


051-301500 051-301555